Welcome to FestiveBackdrop.com. FestiveBackdrop.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at FestiveBackdrop.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future FestiveBackdrop.com service or visit or purchase from any business affiliated with FestiveBackdrop.com, whether or not included in the FestiveBackdrop.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
When you visit FestiveBackdrop.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of FestiveBackdrop.com or its content suppliers. The compilation of all content on this site is the exclusive property of FestiveBackdrop . All software used on this site is the property of FestiveBackdrop.com or its software suppliers.
FestiveBackdrop "PackedDecor" has filed its application for registration under the Trade and Merchandise Act and Rules at Delhi under different classes is a Trade Marked Brand. Any violation of our trademarks will be liable for legal action.
All of FestiveBackdrop orders are shipped door-to-door from our warehouse in Hyderabd, India to your provided shipping address via delivery partner like Indiapost, DTDC. The choice of courier partner is depending on the serviceability of your location and the most reliable option. Generally, Processing the order normally takes 2-3 working days and then Shipping normally takes 4-6 working days. At the time of product selection - estimated delivery timelines are provided.
Do note that most of our products are hand made by rural artisans and at any point of time we get very limited quantities. If there are any delays in shipping, our customer experience team will intimate the customers within 3-4 days of order placement on expected delays in shipping.
For orders with multiple products, please take the product with the longest wait time as all products will be shipped together. Upon special consideration we may do part shipment if waiting time for certain made to products are too long. This decision will be taken in consultation with the customers.
Shipping destinations offered by FestiveBackdrop for delivery will be extended and updated from time to time and listed online.
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders in case the delivery address includes P. O. Box details in any part or form.
Delivery partners will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please WhatsApp us at +91 9391485534 or email us at FestiveBackdrop@gmail.com. If the product returns to our facility, we will refund the value of the product for Pre-paid customers.
Disclaimer Of Warranties And Limitation Of Liability
This site is provided by FestiveBackdrop on an "as is" and "as available" basis. FestiveBackdrop.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, FestiveBackdrop.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. FestiveBackdrop.com does not warrant that this site, its servers, or e-mail sent from FestiveBackdrop.com are free of viruses or other harmful components. FestiveBackdrop will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Whilst we try and ensure that the details, descriptions and prices of the products displayed on the Website are accurate, errors may occur. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any order that you may place based on such erroneous, inaccurate or out-of-date information regarding pricing, shipping, payment terms, or return policies.
To the maximum extent permitted by applicable law, FestiveBackdrop assumes no liability or responsibility for (i) any errors, mistakes, or inaccuracies of content displayed on the Website; (ii) any personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Website or any product; (iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the website; and/or (v) any bugs, viruses or the like that may be transmitted to or through our Website by any third party.
You agree to defend, indemnify and hold FestiveBackdrop and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.
By visiting FestiveBackdrop.com, you agree that the laws of India, under the jurisdiction of the Telangana High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and FestiveBackdrop or its affiliates.
What personal information does FestiveBackdrop collect?
In the website of FestiveBackdrop, you can engage in many activities without providing any personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to order products as a FestiveBackdrop customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, details about your purchases and details about your interactions with us.
How Your Personal Information Is Used:
FestiveBackdrop may use this information to:
1. Process your financial transactions and to service your order.
2. Respond to your service requests, queries and concerns.
3 Send you information about product or service.
4. Administer your account.
5. Keep you informed about special offers, promotions, important events and new launches.
6. Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
7. Improve your experience of interaction with FestiveBackdrop, including targeting our services and offerings to you.
In certain situations, FestiveBackdrop may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on FestiveBackdrop), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Updating Your Personal Information:
Please note that we do not store your credit/debit card information in your personal profile.
Information Sharing With Service Providers:
FestiveBackdrop uses CCAvenue payment processing companies to bill you for our goods and services and they do not retain, share, store or use personally identifiable information for any other purpose. We do not sell or otherwise provide Personal Information to other companies for marketing of their own products or services.
Protection of your Personal Information:
The Personal Information that you provide in connection with the use of the Site is protected in several ways. It resides on secure servers that only selected FestiveBackdrop personnel have access to via password. Your Personal Information is encrypted whenever it is transmitted to FestiveBackdrop. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security
If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs. This policy may be amended from time to time.